Returns & Exchanges
At ALLIES, we want you to love your glow; if you are not completely satisfied with your purchase, you can return your products within 30 days of receipt for a full refund. Please ensure items are in their original packaging and have at least 50% of the product remaining to qualify for a return.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your beauty products in their original box and attach the prepaid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.
Receive Your Refund
Once our lab inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing